SHIPPING RATES & DELIVERY TIMES
You may choose your shipping during checkout. Shipping rates vary depending on weight of items ordered and shipping method chosen.All orders are processed in 1-3 days; please add shipping time to that based on the shipping method you choose at checkout to get an idea of when to expect your order. Most orders arrive within about a week, though First Class Mail can take up to two weeks.
For custom items, such as certain bracelets and shirts, please see item listings for shipping times.
RUSH SHIPPING
Orders with UPS Next Day or 2nd Day shipping are processed the next business day, so please add an extra day to the shipping time you've chosen.If you absolutely need your item the next day, please call us toll free to see if we can arrange same-day order processing (this will depend on the time of day the order is placed, and whether anyone is available to handle the order).
Rush shipment is not available for Special Order items.
SALES TAX
All orders shipped to Florida addresses are subject to state and county sales tax.
Orders shipped outside of Florida are not subject to sales tax.
TO ORDER BY MAIL
Autism Gear accepts payment in U.S. funds by check or money order. To order by mail, please
send a completed ORDER FORM with your check/money order to:
- Autism Gear
P.O. Box 121021
Clermont, FL 34712
Item numbers can be found on the website beside or beneath the product names.
Florida Residents: Please be sure to include the correct sales tax for your county (this may be between 6 - 7.5% depending on your county; if you aren't sure what the correct tax is for your county, please e-mail us).
If ordering from outside of the U.S., please contact us for correct shipping costs.
To order by phone, please call between 9:00 a.m. and 5:00 p.m. Eastern time:
TO ORDER BY PHONE
Orders can now be taken by phone, though please understand that it may be difficult to reach us as Autism Gear
is a very small operation and at times no one is available to take the call immediately. If you reach the answering
system, please leave a message; your call will be returned as soon as possible, and your order can be taken at that time.
